1. The courier company we use for Malaysia is Poslaju. 邮寄方式是Poslaju。
2. The prices quoted in http://janicesweetyhouse.blogspot.com sales page are excluding Poslaju Courier shipping charges for West Malaysia.(sometimes did mention east Malaysia, If you are not sure about total amount you need to pay its advisable to contact me ). 在产品的价钱是不包括 Poslaju 快递服务了。（东马和西马不一样的哦！如果不清楚欢迎联络我哦！）
3. We normally can ship out your item within 14 working days after your payment. No delivery on Saturday / Sunday & Public Holiday. 收 到你的汇款后，10天工作日内一定会寄出。星期六/ 星期日和公共假期没有邮寄。
4. For the popular items, it may takes 3-4 weeks to reach after the end of pre-order duration, any notices will be updated in the related page. Customer are not allowed to cancel order because the item is specially ordered for him/her only.
热门的产品是要预购期限结束后的3-4个星期到你手里，任何通告会被update在预购名单 里。客人预购了就不能取消订单了，因为是为了他／她而下订单的。
5. Daily parcel tracking number will be updated at the parcel tracking page around 8pm. 当天寄出的包裹会在8pm左右在PARCEL TRACKING 页更新!
6. If the shipped items is being returned to us due to your given wrong address or nobody to accept and etc , we will not responsible to pay the re-sending shipping fee. Normally it will be kept for 10-14 days in courier. So if you don't receive your parcel after 3 days, please call Poslaju Office and provide your tracking number and name to them. They will manage it for you. you may contact me if you needed.
如果寄出的包 裹因为邮寄地址的问题没人接受被弹回来,客人需要再付上邮寄的费用。通常没有人认领的东西会被寄放在快递10-14天。所以如果寄出了三天后还没收到你的包裹。可以联络Poslaju Office报上tracking number，寄出日期和名字他们会帮你处理的。如果有需要也可以联络我。
7. If the parcel is damaged or opened, customer should open it to check before signing to accept . Customer should not sign to receive it , if any item(s) is gone or visibly damaged due to handling.
如果到你手上包裹有明显的损坏了被开过的痕迹，请当着送货员的面前拆开检查才签收。因为这是客人的权利，不用理会送货员的催促。如果有货品数量少了或者损坏了客人不应该签收。
8. Customer should open the parcel to check before signing to accept it. If any items is gone, customer should not received it. Let the courier send back to us.Otherwise, we will not responsible if there is missing item(s）
签收前请检查包裹，万一有遗失了任何数量或者任何损坏，请快递带回来给我。不会负责不见了的货品了哦！（很少发生，甚至0%机率,为保安全还是检查 比较好）
9.Payment 汇款方式
When you confirm your order, I will sms you the bank account number. After bank in please let me know immediately regarding the bank, time and amount you bank in. 你确认了订单，我会sms 银行户口号码给你。汇款了请立刻通知我,你汇款的银行, 时间，数 额 *lynnong9422@gmail.com , 012 - 442 7316 (SMS).
